The Typical BI Process
Here’s a scenario commonly found in organisations:
A senior manager decides they need to improve the operation through reporting.
The IT manager sees a presentation on one of the major BI tools and reads about how much it helped an organisation. They get a couple of quotes from the major BI vendors for software licensing. They negotiate down and settle on a price that is largely dependent on the size of their organisation and how much the BI sales team thinks they can get out of them.
Once the licensing is understood and agreed upon, the reporting requirements start to be fully designed and understood. As this definition process continues, it becomes clear that the reports with the highest business value require data from various different sources throughout the company. As a result of that the BI rep that has already sold licensing, now says that you need a data-mart to fully leverage the tools capabilities.
To get an optimal data-mart, he can provide professional services to build you one. So now in addition to licensing, you need to pay for professional services. And you still do not have a report that you can use operationally.
By this time the senior manager has a new strategic priority, the IT manager has been fired, and no one has any reports to help them do any better.
There are better scenarios, but we find this one pretty often.
We approach BI from the business end. We identify the business problems that need to be solved and determine how we provide information in a manner that supports solving those problems. We then use Pentaho’s tools to help you solve your business problems.



